In conjunction with GDPR compliance, CompCity Limited have conducted comprehensive reviews of all activities across the business and how supporting data is processed. The company’s activities fall within three key areas:
- A data controller of its own employee data.
- A data controller or processor of third-party data such as activity relating to direct marketing.
- A data processor or controller of customer personal data
CompCity Limited is registered as a Data Controller with the ICO, registration reference: ZA933665
- Following a full review and assessment of GDPR, CompCity Limited has designed it’s company policies and procedures to ensure compliance with regulations.
- CompCity Limited has created a detailed policy and ‘frequently asked questions’ document so that customers can clearly see CompCity Limited’s activity in respect of GDPR.
What we need.
CompCity Limited only collect basic personal data which may include information about you personally for the purposes of verifying eligibility to use our services, and to enable us to deliver Prizes to Winners of our Competitions. This includes name, age, address, phone number, email address etc.
Why we need it.
We need to know your basic personal data in order to check your eligibility to use our services and also to ensure that we can deliver any Prizes to you that you Win in any of our Competitions. We will not collect any personal data from you that we do not need in order to provide and oversee our services to you.
What we do with it.
All the personal data we have is processed by our staff in the UK, however for the purposes of IT hosting and maintenance, this information is located on our servers and no other parties have access to your personal data unless the law allows them to do so. From time to time we may need to share your data with other third-party service providers such as:
- Email service providers such as Mailchimp and Word Press
- Website/Online analytics such as Google Analytics
- Delivery and/or logistics companies
- Social Media websites such as Facebook and Instagram in order to share content
We reasonably endeavour to ensure any third parties that we use have their own complaint policies and procedures in place for dealing with personal data.
Frequently asked questions
What personal data do you process?
Any data which relates to an identifiable person (Customer). Name, Age, address, phone number, email, etc.
For what purpose do you process this personal data?
Data is collected for specific, legitimate and explicit purposes of providing skill, judgement or knowledge based competition services in order to allow our customers to enter competitions on our Website whilst ensuring their eligibility to do so.
What are the risks to data subjects’ rights and freedoms if the personal data is destroyed, lost, altered, disclosed without authority, or accessed without authority.
Following a full review of our policies/procedures and also a full review of GDPR guidelines, we believe the risks are minimal as the information we obtain is contained solely in our database. It is not shared with any outside third parties, except for email service providers, website analytic services, delivery/logistics services, competition draw services and social media website, all of which have their own complaint policies and procedures for processing personal data. In the event data is lost, altered or disclosed without authority etc. the customer could report us to ICO which could mean fines of up 4% of our turnover. There could also potential compensation claims that can be made by the data subject. Non-financial risks include reputational damage as the ICO will name non-compliant organisations which would effect our reputation in the industry with our customers. The risks are high in relation to penalties, but this the same for all UK companies and we believe the risks are low. The worst case scenario is that the ICO could stop us processing personal data.
What provisions do you have in place to either delete or return the personal data once the service comes to an end?
When a data subject requests this, we will contact the data subject, discuss the deletion or return of records, and then remove accordingly. Otherwise it is our intention to keep the customers details on our system for 12 months from the last time they either replied to an email, accessed our website/app or commented on our social media, as this coincides with our “legitimate business interests”.
What provisions/training do you have in place to ensure that your employees process the personal data in accordance with CompCity Limited’s instructions?
We have provided ‘on the job’ training to our staff so that they understand GDPR and have also prepared a specific training session including a PowerPoint presentation which fully explains GDPR and the responsibilities of CompCity Limited and its staff members.
Do you understand the GDPR requirements in detail and are you satisfied that you are aware of the impact these will have on your business?
Yes, we are happy that we have a good understanding of GDPR requirements and the impact they have on our business.
CompCity Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
CompCity Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Contact information including email address and phone number
- Demographic information such as address, preferences and interests
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping.
We may use the information to improve our products and services. We may periodically send promotional emails about new competitions, prizes, special offers or other information which we think you may find interesting using the email address which you have provided.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee of £10 will be payable. If you would like a copy of the information held on you please contact us via the form on our contact page.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us. We will promptly correct any information found to be incorrect.
Please see GOV.UK for more on Data Protection.