Need to speak to us? No problem!
Get in contact
Won an Instant Win Prize? Congratulations!
If you win an Instant Win, follow the instructions to claim on the email titled “You’ve won an Instant Win on CompCity Giveaways!”
You can find more useful information to help you in the My Account FAQ
We aim to respond within 24 hours but during working hours, we are much quicker.
Customer service hours are Monday to Friday 9am to 5pm.
Saturday & Sunday our customer service team are out of office and will catch up with you on Monday.
Who will you be in contact with?
Kandy, our Customer Services Manager is your first point of contact for Instant Wins, Cash Wins and any queries you may have. Kandy’s here to support your entire experience at CompCity and If you don’t realise you’ve won an Instant Win, Kandy will be on your case!
Chris, our Operations Manager is your point of contact for all prize deliveries and support with anything after you win. Won a Huge Legendary Tech Bundle? Chris turns up with a Van full of tech! So if you win on a live draw, you’ll be hearing from Chris!
Mail: CompCity, Excalibur House, Priory Drive,
Langstone, Newport, Wales, NP18 2HJ
Email: Send us a message at
[email protected]
Urgent: Message us on Facebook
or Instagram if you need a fast response!
Join our Community Discord
"Join for the loot
Stay for the community"
CompCity is all about its community, with a growing discord community of over 6000 members you’re never far from like-minded people who all love tech, gaming and procrastinating! Come and join in the fun!
